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Setup, Maintenance, & Support

Reliable Service for Your MRI Equipment

Basic MRI repairs, maintains, and relocates MRI machines for clients around the world. We have served clients across the United States and in the Middle East, Russia, Ukraine, Africa, Cambodia, and other locations around the globe. With more than 30 years of experience in the industry, we know how to tackle even the toughest jobs. Contact us to keep your MRI machine in optimal condition.

MRI Maintenance MRI Maintenance

Keep your MRI equipment up and running with service from Basic MRI. We maintain and repair Hitachi MRI equipment for hospitals and medical facilities worldwide. Our team is made up of experienced, factory-trained engineers who provide the highest level of service to our customers. We offer round-the-clock tech support and service contracts that are tailored for your needs.

MRI Service & Tech Support
MRI Relocation MRI Relocation

MRI equipment is a big investment for any medical facility. Choosing the right equipment and delivery method is essential. We offer a turnkey purchase and relocation service for clients all around the world. Our team makes sure all of the equipment is safely packed or crated, arranges for delivery, and meets the shipment at the destination. We then install everything to your specifications.

Purchasing & Relocation

5% Off
Any Prepaid Annual Service Contract

About Basic MRI

Basic MRI is a company based in Waterloo, Illinois, that specializes in MRI equipment for clients in the United States and overseas. Our founder started working for General Electric (GE) in 1984, later moving to a third-party service provider from 1986-1993. He then began working for Hitachi Medical Systems, where he remained until 2004. He founded Basic MRI in 2005 and has established a reputation for excellence over more than a decade in business. We always strive for the highest levels of customer satisfaction, which is why so many customers return to us for maintenance and repair.

We pride ourselves on being able to do what other companies can't. Our engineers have restored 20-year-old systems that our competitors have been unable to fix. This saves health care facilities a fortune. We recently helped a doctor in Cambodia whose equipment had been down for six months. Our team was able to restore full functionality in just 24 hours. During another recent job, we traveled to the Aniwha Medical Center in Kumasi, Ghana, where they are building a 500-bed hospital with full-service radiology and lab service departments. They trusted us to install their Airis II equipment, and we completed the job to the highest standards.


Thank you for your interest. For questions or comments, please use the information listed here. We look forward to hearing from you soon.

(844) 369-7974

Customer Contact Hours
24 Hours a Day, 7 Days a Week

Service Area